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Frequently Asked Questions
We provide a handy dashboard where you can see exactly how much data you’ve used and how much is left — so you’ll always know when it’s time to top up.
You can easily buy a new plan directly in our shop.
Yes! You can use both at the same time. Keep your regular SIM for calls and texts, and use the travel eSIM for data. In your phone settings, select which SIM you want to use for mobile data.
Most newer smartphones (iPhone XR and later, Samsung Galaxy S20 and newer, Google Pixel 4 and newer) support eSIM. We provide a list of compatible devices and you can check by opening Settings > About > Carrier Lock — if it says No SIM restrictions, your device is compatible and unlocked.
A travel eSIM is a digital SIM that lets you activate a mobile data plan without inserting a physical SIM card. After purchase, you’ll receive a QR code. Scan it with your phone to install the eSIM and start using data as soon as you arrive at your destination.